What do I do if Navigator won’t load?
If Navigator is not loading or working properly, there are several things you can try:
- Refresh the page.
- Clear your browser’s cache and then revisit gooru.org. You can find instructions on how to clear your cache for Mozilla Firefox here, Google Chrome here, Safari here, and Internet Explorer here.
- If you are a learner trying to access your class, try this work-around:
- If you are trying to access Navigator from a school or institution, it is possible that the firewall is blocking our website. Please ask your IT to white-list these domains in the proxy as these domains are what Navigator depends on.
- You may be trying to access Navigator from an outdated browser. In order to provide you with the best and most secure experience, we only support the most recent browsers.
Please contact us at firstname.lastname@example.org if you are still having problems with the platform.