Gooru uses open educational resources (OER), which can be taken down by their owners without our knowledge. This is likely what happened to the resource you were using. You should still be able to view all of the other content for the topic you were studying or teaching by searching for the topic in the Gooru catalog.
Whether you are just getting started on Gooru or are an experienced user who needs a little extra support, our Support Team is excited to help out however we can!
If you’re unable to find the support you need here, please feel free to email us at firstname.lastname@example.org. We will respond within 24 hours during the business week.
When you send us a message, it helps us if you can include a link or screenshot to any Gooru page that you are using, and contact us using the email account that you’re registered with on Gooru. The more context we have, the easier it is for us to help you!
With the exception of a few holidays, a member of our support team will respond within one business day – usually in under 2 hours during our official business hours (9am-6pm PST) – to ensure that you have the solution you need in a timely manner.
If Navigator is not loading or working properly, there are several things you can try:
- Refresh the page.
- Clear your browser’s cache and then revisit gooru.org. You can find instructions on how to clear your cache for Mozilla Firefox here, Google Chrome here, Safari here, and Internet Explorer here.
- If you are a learner trying to access your class, try this work-around:
- If you are trying to access Navigator from a school or institution, it is possible that the firewall is blocking our website. Please ask your IT to white-list these domains in the proxy as these domains are what Navigator depends on.
- You may be trying to access Navigator from an outdated browser. In order to provide you with the best and most secure experience, we only support the most recent browsers.
Please contact us at email@example.com if you are still having problems with the platform.
Gooru Navigator supports multiple SSO methods. Currently, we support oAuth2, Google Signin, SAML, WSFed and Classlink to ensure there is seamless login between client systems and Navigator
The Web application can be white labeled with the client’s logo. However, the mobile apps will be accessible only as Gooru Navigator applications in the Play store and App store.
Currently, the instructor has access to the following reports:
- Overview of performance vs progress of the class cohort
- Time-based progress report in terms of competencies gained, avg performance, time spent and day-wise portfolio report for each student in the class
- Proficiency report for each student
- Domain competency report for the class
- Aggregate performance and progress reports by milestone, lesson, collection, assessment and offline activities for the class
- Individual learner’s learning path and progress & performance reports for each milestone, lesson, collection and assessment in the student’s learning path
- Aggregate cohort report and individual participants reports for activities assigned in class
Administrators and other stakeholders have access to the following reports in Mission Control based on access permissions at various levels in the organization hierarchy
- Day-wise competency gains
- Month-wise performance & progress report
- New users
- Month-wise average time spent and active user count
- Class progress report
Soon, the following additional reports will be available to the administrators and other stakeholders
- Struggling competencies report at various levels in Mission control
- Domain competency report at class level for administrators in Mission control
Gooru Navigator’s study player does not support rendering 3D assets or VR natively. However, Gooru Navigator maintains a registry of different learning tools and content, the 3D assets and VR activities can be ingested as external content that needs to be rendered with registered external tools. We also support data interchange with external tools and services using industry standard protocols such as LTI, Caliper, xAPI etc. and can track the learner’s performance, proficiency, time spent and other metrics irrespective of where and how the learner accesses them.
Gooru Navigator supports 9 different question types
- Multiple Choice
- Multiple Answer
- Drag & Drop Order
- Highlight Text
- True or False
- Fill in the blank
- Multiple Select – Image
- Multiple Select – Text
- Free Response Question (FRQ)
The questions can include math expressions and equations in the question and answer text. Images can be included in questions and also in the answer options depending on the question type.
Gooru Navigator also supports automatic evaluation of machine gradable questions and provides the ability for content authors to define rubrics based on the evaluation criteria for free response questions and offline tasks such as projects, that cannot be system graded.
Every learner within the system has a Universal Learner Id that follows the learner life-long across the different stages of learning from K12, Higher Ed, Professional learning irrespective of the tenant they may be in each stage. So, when a learner moves from one organization to another within Gooru Navigator, the learner identity including proficiency in various facets, their portfolio, preferences and all the different attributes of the learner is available and accessible in the new organization.
One of the many benefits of OER is the ability to update and refresh instructional materials. Instructional teams and classroom teachers that implement new instructional materials convene regularly to review and assess the current resources, add new ones, and remove outdated or ineffective resources. Districts aggregate feedback from classroom teachers throughout the year. All of the information is used to evaluate and refresh resources.